Contact Us

Contact Info

Always At Your Service

Whether you have a question about an order, need help choosing the right watch, or just want to say hello — we are always happy to hear from you.

Address

1004 S Cobb St, Palmer, AK 99645, United States

Support Hours

Monday – Saturday
8:00 AM – 7:00 PM (EST)

Response Time

Within 24 hours on business days

Send Us a Message

Fill out the form below and we will get back to you as soon as possible. For order-related questions, please include your order number.

Quick Answers

How long does shipping take?

Most orders arrive within 7–14 business days. You will receive a tracking number by email once your order has been dispatched.

Are all your watches authentic?

Yes. Every watch we sell is sourced from verified suppliers and checked for authenticity before fulfillment. We stand behind every product we carry.

Can I return or exchange my order?

We accept returns within 30 days of delivery for items in original condition. Please contact our support team to initiate a return.

What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment methods. All transactions are SSL encrypted for your protection.

Do you ship internationally?

Currently we focus on delivering across all 50 US states. International shipping availability may vary — contact us for details.

What is your warranty policy?

All watches come with a minimum 1-year warranty covering manufacturing defects. If your watch has an issue, contact us and we will resolve it.