1. Shipping Coverage

We currently ship to the United States only. We use trusted shipping carriers to ensure that your order reaches you in a timely manner.

2. Order Processing Time

• Order Cut-off Time: 5:00 PM (EST), Monday to Friday.
• Processing Time: Orders are processed and prepared for shipment within 1-2 business days (Monday to Friday, 8:00 AM – 7:00 PM EST). We do not process orders on Sundays.
• Orders placed after the cut-off time, on weekends or holidays will be processed on the next business day.

3. Shipping Costs

• Flat-Rate Shipping Fee: We offer flat-rate shipping of $6.99 for all orders within the United States. This fee covers standard shipping and handling.
• If you select expedited shipping (if available), the cost will vary depending on your choice and location.

4. Estimated Delivery Time

• Standard Shipping: Once your order has been shipped, it will typically arrive in 3-7 business days, depending on your location. Delivery times may vary depending on the shipping carrier and delivery area.
• Expedited Shipping: If you select an expedited shipping option, the delivery time will vary based on the carrier and the service chosen.

5. Shipping Partners

We work with the following trusted carriers:

• USPS
• UPS
• FedEx

Your order will be shipped using one of these carriers depending on availability and delivery location.

6. Tracking Your Order

• Tracking Information: After your order is shipped, you will receive an email with tracking details. You can use the tracking number provided to check the status of your order on the carrier’s website.
• You can track your order using the tracking link sent in the confirmation email or by visiting the carrier’s website directly.

7. Address Accuracy

• Correct Address: Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.
• If you notice an error in your address after placing the order, please contact us immediately at support@manlyelegance.shop to make corrections before the order is shipped.

8. Delivery Confirmation

• Order Confirmation: You will receive an email confirming your order and payment after purchase. Once your order is shipped, you will receive another email with tracking information.
• If you have any questions about the status of your delivery, please contact us with your order number, and we will assist you.

9. Delays in Shipping

While we strive to ensure timely delivery, certain factors can lead to delays. These may include:

• Weather conditions
• High demand during holidays
• Shipping carrier issues

If your order is delayed, please reach out to us, and we will help track down your package and assist in resolving any issues.

10. Lost or Damaged Packages

• Lost Orders: If the tracking information indicates that your package is lost, please contact us, and we will file a claim with the carrier or offer a resolution.
• Damaged Orders: If your order arrives damaged, please take photos of the damage and contact us immediately at support@manlyelegance.shop for assistance.

11. Orders with Multiple Items

If your order contains multiple items, we may ship some items separately to ensure faster delivery. You will receive tracking information for each package.

12. Undeliverable Orders

If an order is undeliverable (e.g., incorrect address or unclaimed package), the carrier will typically return the package to us. We will notify you if this occurs and arrange a reshipment or refund as appropriate.

13. Changing or Cancelling Orders

• Changing the Shipping Address: If you need to change the shipping address after placing your order, please contact us immediately. We can update the address as long as the order has not been shipped.
• Cancelling Orders: If you wish to cancel your order, please contact us as soon as possible. We can cancel orders only before they have been processed and shipped.

14. Shipping During Holidays

• Holiday Shipping: During peak holiday seasons (such as Christmas, Thanksgiving, etc.), shipping times may be longer than usual. Please allow extra time for delivery during these periods.
• We recommend ordering early to ensure that your items arrive on time for any special occasion.

15. Customer Support

If you have any questions or concerns about shipping, please contact our customer support team:

Email: support@manlyelegance.shop

Addresss: 1004 S Cobb St, Palmer, AK 99645, United States

Business Hours: Monday to Saturday, 8:00 AM to 7:00 PM (EST)

16. Updates to Shipping Policy

Manlyelegance reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about any updates.